Privacy & Policy

Privacy Policy

This describes how your personal information is collected, used, and shared when you visit or make a purchase according to the General Data Protection Regulation (GDPR).We are conscientious about how your information is used. The information includes your biodata and other information that reveals your health status. We will explain in clear terms how we collect and use your data and your rights. Let us know if you are unsure of these terms.When you place an order or make a test purchase, you give us your consent to transfer relevant information to our employees, agents, partner laboratories and clinics some of which may be within or outside the EU.

Cookies and related Activity

“Cookies” are data files thatare placed on your device or computer and often include an anonymous unique identifier. Cookies are used for several reasons. Some cookies are necessary for technical reasons; some enable a personalized experience for both visitors and registered users, and some allow the display of advertising from selected third parties.
Visit on how you can disable them. irrespective of whether you have an account.


We will never perform any tests or deliver any services without prior consent. We acknowledge that the personal information you provide us with to either book an appointment, place an order, delivery or return orders, make payments, or complete a transaction will only be used for that specific purpose only. We will seek your consent there is any personal information used for a secondary reasonlike marketing.

Consent Withdrawal

You can withdraw your consent at any time. Please, contact us if you wish to do so at , or by telephone 020 399 56 399 or send mail to 103 The Grove, Isleworth, London, TW7 4JE

Use of Content

By accessing our website, you agree to the terms and conditions. You accept that all information including any published rates, service descriptions, offers, promotions and other supporting information which may be subject to changeand that the information published on our website should only be used for general guidance as they may be subject to variation or change. Please clarify all prices and service descriptors and delivery times.
Any product you purchase from us are for private use only and you agree not to use the products for any commercial purpose. We are not liable to you for any loss of profit, loss of business or revenue, business interruption or loss of business opportunity.

How long do we keep your information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice unless a longer retention period is required or permitted by law.It is vital for us to hold this information should you require another test so that we can have a better understanding of your previous treatments.

Do we collect information about minors?

We do not market products to children under 18 years of age. Except if you are the representative of a minor. t

Your rights

If you are within the EU, you have the right to access your personal information given to us. You can request for your personal information to be modified, updated or removed. Contact us if you wish to do so.

Data retention

When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.